Privacy Policy for The Focus Clinic

Last updated: July 22, 2026

This Privacy Policy describes how The Focus Clinic ("we", "us", or "our") collects, uses, discloses, and protects the personal information of our patients (including online platform users) and website users ("you").

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data: We may ask for personally identifiable information such as your name, phone number, email address, date of birth, gender, usage data, username, account information, and billing information.

Personal Health Information: We may collect health-related data, including medical history, diagnoses, lab results, treatments, and other healthcare details.

Usage Data: We collect usage data such as IP addresses, browser type, pages visited, time spent on pages, device type, and other diagnostic data.

Tracking Technologies and Cookies

We use cookies and similar tracking technologies to monitor activity and improve our services.

• Cookies: Small files placed on your device. You can refuse cookies via your browser settings.
• Web Beacons: Small electronic files in emails or pages that track engagement.

We use session cookies for authentication and security, and persistent cookies for remembering preferences.

Use of Your Personal Data

• To provide and maintain our services.
• To manage your account.
• To provide healthcare services.
• To communicate with you.
• To provide updates and offers.
• To analyze and improve our website.

Sharing Your Data

• With Service Providers: For analytics, payments, and data storage.
• For Business Transfers: If part of a merger or sale.
• With Healthcare Practitioners: For coordinated care.
• For Legal Reasons: If required by law.
• With Your Consent: When necessary.

Retention and Deletion of Your Data

We retain personal data as long as necessary for legal and service obligations. You may request deletion of your data, but certain records may be retained for compliance reasons.

Security

We implement security measures to protect your data, but no method is 100% secure.

External Links

Our website may contain links to third-party sites, for which we are not responsible.

Policy Updates

We may update this Privacy Policy and will notify you via email and website updates.

SMS Communications

The Focus Clinic may communicate with patients and prospective patients by SMS (text message) for administrative purposes when requested by you or with your consent.

Examples of SMS communications may include:

• Sending a link to our appointment booking page;
• Sending a link to our website or other information that you have requested;
• Responding to appointment scheduling inquiries;
• Responding to administrative questions that you initiate by telephone or text message.

The Focus Clinic does not use SMS messaging for promotional or marketing purposes.

Your mobile phone number will only be used for the purpose of communicating with you regarding your request or inquiry.

SMS consent is not shared with third parties or affiliates for marketing purposes.

Message frequency may vary depending on your interactions with the clinic.

Message and data rates may apply.

You may opt out of receiving SMS messages at any time by replying STOP to any message.

For assistance, reply HELP or contact us through our website at www.thefocusclinic.com.

SMS messaging should not be used to communicate urgent medical concerns or medical emergencies. If you are experiencing a medical emergency, call 911 or seek immediate medical attention.

Contact Us

Email: info@thefocusclinic.com

Phone: 1-888-895-8718